Shipping Policy

At Cultural Grim, we offer instant digital downloads for all our products. There is no physical shipping or delivery process involved, so once your purchase is complete, you can start using your product immediately.

How Do I Receive My Product?

After completing your purchase, you will receive an email with a download link to your digital product. This link will be sent to the email address you provided during checkout. You can download your purchased files as many times as you need, provided the link is still active.

Download Issues

If you encounter any issues with downloading your product, such as not receiving the link or difficulty accessing the files, please contact us at support@culturalgrim.com, and we will assist you promptly.

Refunds & Returns

As we offer digital products, all sales are final. We are unable to offer refunds or exchanges for digital downloads. However, if you experience any technical issues with your download, please reach out to us, and we will resolve the problem as quickly as possible.

No Shipping Fees

Since our products are entirely digital, there are no shipping fees. You only pay for the product itself.